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Customer Support

Welcome to Crete - meet our in resort team of experts

As an exclusive service for etouri customers, we will provide you with concierge service, a personal holiday advisor. Resort specialists, they are on hand both before and during your stay to guide and assist your villa holiday experience, making it as straight forward, relaxing and pleasurable as any holiday should be, from start to finish.

In addition to here on the app, please ensure you read at least the first few pages of the guidebook available in the villa upon arrival as it contains useful information about specific aspects of your villa and the local area so that you are able to settle in quickly and become familiar with your surroundings.

Your safety is of the utmost importance to us, so please take time to read the Health and Safety guidance and information regarding your accommodation.

We have done the best to ensure that everything is ready for your arrival; however, should you require anything at all, please let us know. Our contact number can be found under the Useful Telephone Numbers section of the app / guidebook in the villa.

Have a great holiday!



I. Petichaki 8
Rethymno, 74100

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Tel(+30) 2831027955

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Etouri Club

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This company operates under the Greek Tourism Organization license no: 1041E60610185001

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Copyright © 2019 K.Vasilakis SP. All Rights Reserved.